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24/7 Personal Service

Contact Makwa Finance

If you require any assistance related to your application, have any questions about your account, or would like help with paying off your loan early, our team of dedicated Customer Success Agents and Loan Specialists are available 24/7 to help you.

If you have a general question, we recommend checking out our FAQ page first. This page contains answers to some of the most commonly asked questions and may provide you with the information you need without needing to reach out to our team.

Phone

Customer Success: 855-853-4392
Loan Specialists: 855-853-4392
Past-Due Payments: 855-747-8684

Online Chat

Use our online chat feature to receive 24-hour, real-time assistance from our Customer Service Agents and Loan Specialists.

Email

Email us your contact information and details about your question or concern. We’ll respond within one business day. CustomerService@MakwaFinance.com

Mail

Makwa Finance
PO BOX 343
Lac du Flambeau, WI 54538

Hotline

OLA - Call the Online Lenders Alliance Consumer Hotline at 866-299-7585.
Tribal Hotline - If you have already contacted Customer Service and still need additional assistance, please call 855-853-4392 between 9:00 a.m and 5:00 p.m. CST.

FAQ

You can find answers to general questions about applying for, receiving and repaying a loan from Makwa Finance on our Frequently Asked Questions page.

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Makwa Finance Online

Save Time With Self-Service Options

Our self-service options let you control your loan and save time. Log in to your online account to access tasks like checking your account info, scheduling payments, applying for a new loan, and redeeming Big Bear Rewards. Manage your loan on your own schedule and get assistance from our Customer Success Team 24/7.